Critical Incident Response, Consultation, and Training

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Crisis Response

Over the years I have learned from my field experiences that you can do more good for more people if you employ a variety of crisis intervention techniques that can be blended together to facilitate a more effective crisis response. In other words, one size does not fit all.

While many people are relatively comfortable talking with someone on an individual basis, others may find it more beneficial to talk in a small group. When confronted with a potentially overwhelming event, sometimes people need to ventilate and/or sometimes they can benefit from some basic education about simple stress management techniques – and usually both.

Realizing this need to develop a larger “toolbox” of intervention techniques, Dr. Jeffrey Mitchell and Dr. George Everly have developed a systematic, multi-modal, comprehensive, tactically oriented system of crisis intervention referred to as Critical Incident Stress Management or, briefly, CISM (pronounced “sizm “ with a short “i”).

First utilized by the firefighting services in the early to mid 1980’s, this method of crisis intervention has now evolved from one intervention into a larger toolbox comprising eleven distinct interventions, most often used in combination for brief periods of time. CISM is now widely regarded as meeting all of the criteria for established and evolving standards of care and best practices in the field of crisis intervention.

It is currently used in all fifty states and over 60 countries by literally thousands of organizations including hospitals/medical centers; fire services at the local, state, and federal level; various law enforcement agencies at the local, state, and federal level; businesses; governmental agencies; NGO’s; and in other areas of the private sector including non-profits and national relief organizations.

I have been trained extensively in this model; am an Approved Instructor by the International Critical Incident Stress Management Foundation, founded by Drs. Mitchell and Everly; and I have personally utilized this method of crisis intervention on hundreds of critical incidents with thousands of people.

For an overview of the major CISM components click on Available Services.