Many mid to large size organizations – business and government – utilize internal or external Employee Assistance Programs to support their employees with various work and life matters. The increasing utilization of EAPs for crisis intervention has been a trend for many years.

I am a consultant for numerous EAPs and serve as a consultant, responder, and educator for these organizations to help prepare them to deliver a high level of crisis intervention services to their clients. Typical areas of concentration include:

• Role of EAP in a Crisis
• Promotion of Resilience and Recovery
• Specific Workplace-Based Risk Assessments
• Early Intervention Strategies
• Principles of crisis intervention
• Organizational Consultation
• Pre-Incident Planning
• On-Scene Support
• Post-Incident Support
• Self-Care for EAP Staff
• Current Trends and Best Practices

The primary focus involves education as a strategy to both prepare for all-hazard situations that EAPs may be asked to respond to.