Critical Incidents

Disaster Relief Organizations

Non-governmental organizations (NGOs), distinct from government entities and traditional for-profit businesses, encompass a diverse array of groups involved in various activities globally. Many, like the American Red Cross and the Salvation Army, play a crucial role in disaster recovery. Often, NGO workers are deeply involved in these efforts and may not immediately recognize the emotional toll caused by the distressing situations and imagery typical of disaster environments.

NGOs may face a range of critical incidents, including:

  • Unexpected death of a member

  • Anticipated death of a member

  • Serious injury to a colleague

  • Severe illness of a team member

  • Witnessing a particularly disturbing event

  • Suicide of a team member

  • Murder/suicide involving a current or former member

  • Assault on one or more members

  • Direct threats of violence towards oneself or colleagues, including family

  • Hostage situations involving members

  • Equipment failures causing death or injury (e.g., building collapses during rescue operations)

  • Robberies

  • Sexual assault or threats of such

  • Natural disasters (e.g., earthquakes, fires, floods)

  • Technological disasters (e.g., communication breakdowns, radiation leaks)

  • Decisions leading to death or serious injury of members

  • Decisions resulting in civilian casualties

  • Security breaches leading to injuries or fatalities

  • Incidents with intense sensory impact (e.g., exposure to strong smells like blood or gas)

  • A personal connection to victims

  • Identifying closely with victims

  • Victims resembling themselves or loved ones

  • Multiple traumatic events in a short span

  • Unsuccessful prolonged resuscitation efforts

  • Any situation impairing the functioning of one or more individuals

If there's uncertainty about exposure to a critical incident within your organization, it is recommended to seek a consultation to evaluate the incident and advise on an appropriate response.