Critical Incidents

Human Resources (HR) & Employee Assistance Programs (EAP)

Employee Assistance Programs (EAPs) play a vital role in supporting their employees with a variety of work and life matters, including crisis intervention. The trend of relying on EAPs for crisis response has grown steadily over the years.

As a consultant for numerous EAPs, Dr. Brown offers expertise as a responder, educator, and advisor, helping these organizations enhance their crisis intervention services for clients. His focus areas include:

  • Understanding the Role of EAP in Crisis Situations

  • Promoting Resilience and Recovery in the Workplace

  • Conducting Workplace-Based Risk Assessments

  • Implementing Early Intervention Strategies

  • Applying Principles of Crisis Intervention

  • Providing Organizational Consultation

  • Planning and Preparing for Incidents

  • Offering On-Scene and Post-Incident Support

  • Emphasizing Self-Care for EAP Staff

  • Keeping Abreast of Current Trends and Best Practices in Crisis Management

The primary goal is to use education as a key strategy in preparing for various all-hazard scenarios that EAPs might need to address. If there has been a critical incident, or if you are seeking to enhance your EAP's crisis response capabilities, please consider scheduling a consultation with Dr. Brown for tailored guidance and support.